DEVI, D.; WIDAJATI, N. RISK MANAGEMENT OF SHIP PASSENGER SERVICE OPERATIONAL OFFICERS USING THE HIRADC METHOD IN THE PORT INDUSTRY IN SURABAYA. HEARTY, [S. l.], v. 13, n. 4, p. 1043–1051, 2025. DOI: 10.32832/hearty.v13i4.18039. Disponível em: https://ejournal.uika-bogor.ac.id/index.php/Hearty/article/view/18039. Acesso em: 5 dec. 2025.