FAJRI, N.; BUSRI, N. K.; RISKAWATI, R. The Customer Satisfaction Measurement Using SERVQUAL Method: Case Study in Printing Company. Jurnal Manajemen, [S. l.], v. 14, n. 1, p. 46–56, 2023. DOI: 10.32832/jm-uika.v14i1.9412. Disponível em: https://ejournal.uika-bogor.ac.id/index.php/manajemen/article/view/9412. Acesso em: 22 dec. 2024.