RIZAL, A.; MUKTI, M. A.; TJAHJANINGSIH, E.; MUSTHOFA, M. Efforts to Create Relational Commitment Through Satisfaction Based on Company Image, Perception and Superior Service Quality (Study on Insurance Claiments PT. Jasa Raharja Perwakilan Semarang). Jurnal Manajemen, [S. l.], v. 14, n. 1, p. 238–261, 2023. DOI: 10.32832/jm-uika.v14i1.9795. Disponível em: https://ejournal.uika-bogor.ac.id/index.php/manajemen/article/view/9795. Acesso em: 22 dec. 2024.