AMEL, N. S.; MULYATI, H.; AMINAH, M. The Effect of Customer Relationship Management on Customer Loyalty at PT BRI Cibinong Branch. Jurnal Manajemen (Edisi Elektronik), [S. l.], v. 14, n. 1, p. 59–70, 2023. DOI: 10.32832/jm-uika.v14i1.8405. Disponível em: https://ejournal.uika-bogor.ac.id/index.php/manajemen/article/view/8405. Acesso em: 13 may. 2024.