Amel, Nada Shafa, Heti Mulyati, and Mimin Aminah. 2023. “The Effect of Customer Relationship Management on Customer Loyalty at PT BRI Cibinong Branch”. Jurnal Manajemen (Edisi Elektronik) 14 (1):59-70. https://doi.org/10.32832/jm-uika.v14i1.8405.