Dwi Gemina, Palahudin, and Robyansyah roby. “Customer Loyalty Through Word of Mouth, Service Quality and Customer Satisfaction As Intervening Variables”. Jurnal Manajemen 17, no. 1 (January 10, 2026). Accessed February 1, 2026. https://ejournal.uika-bogor.ac.id/index.php/manajemen/article/view/21639.