Graceallah, Georgerius, Lie Heng, and Dewi Santika. “Linking Market Orientation to Patient Satisfaction: The Serial Mediation of Online Service Innovation and Web Design Quality: English”. Jurnal Manajemen 17, no. 2 (June 5, 2026): 402–415. Accessed June 17, 2026. https://ejournal.uika-bogor.ac.id/index.php/manajemen/article/view/22009.