Dwi Gemina, Palahudin, roby R. Customer Loyalty Through Word of Mouth, Service Quality and Customer Satisfaction as Intervening Variables. JM-UIKA [Internet]. 2026 Feb. 5 [cited 2026 Mar. 18];17(1):193-208. Available from: https://ejournal.uika-bogor.ac.id/index.php/manajemen/article/view/21639