Br Ginting , N., & Nasution, M. D. T. P. (2025). Click, Shop, Smile: How Service Convenience Shapes E-Retail Customer Satisfaction.
Neraca Keuangan : Jurnal Ilmiah Akuntansi Dan Keuangan
,
20
(1), 228–245. https://doi.org/10.32832/neraca.v20i1.19119