Tarigan, M. I., and H. P. Butar-butar. “Enhancing Consumer Satisfaction in Coffee Shops Through Service Quality and Strategic Promotions”. Neraca Keuangan : Jurnal Ilmiah Akuntansi Dan Keuangan, vol. 20, no. 3, Dec. 2025, pp. 581-90, doi:10.32832/neraca.v20i3.21898.