Integration of Financial Literacy and Digital Technology in Songkok MSMEs Financial Management
DOI:
https://doi.org/10.32832/neraca.v21i2.24891Kata Kunci:
Financial Literacy, Digital Technology, Accounting Information System, MSMEs, Technology Acceptance Model (TAM), Financial managementAbstrak
This study aims to analyze the integration of financial literacy and digital technology in financial management practices at UD Mas Achiad, a songkok micro, small, and medium enterprise in Gresik Regency, Indonesia. This research employed a qualitative approach with a case study method. Data were collected through in-depth interviews, observations, and documentation involving the business owner and finance staff. The findings show that financial literacy is reflected in transaction recording, cash flow management, separation of business and personal finances, receivables control, and the use of financial information for decision-making. Digital technology, including accounting software, spreadsheet applications, QR-based payments, and digital banking services, supports more efficient transaction recording, financial reporting, inventory and receivables management, and access to financial information. The technology is perceived as useful because it improves work effectiveness and supports data-based decision-making, while its ease of use is demonstrated by the users’ ability to operate the systems after an adaptation process. However, effective digital utilization also depends on users’ consistency in recording financial data. The study concludes that financial literacy and digital technology complement each other, with financial literacy providing the ability to understand financial information and digital technology facilitating its processing and utilization for effective financial management and business sustainability.
Referensi
Adam, N. A., & Alarifi, G. (2021). Innovation practices for survival of small and medium enterprises ( SMEs ) in the COVID-19 times : the role of external support. Journal of Innovation and Entrepreneurship, 10(15). https://doi.org/https://doi.org/10.1186/s13731-021-00156-6
Al-Hattami, H. M., Abdullah, A. A. A. H., Kabra, J. D., Alsoufi, M. A. Z., Gaber, M. M. A., & Shuraim, A. M. A. (2022). Effect of AIS on planning process effectiveness: a case of SMEs in a less developed nation. Bottom Line, 35(2–3), 33–52. https://doi.org/10.1108/BL-01-2022-0001
Al-Okaily, A., Al-Okaily, M., Teoh, A. P., & Al-Debei, M. M. (2022). An empirical study on data warehouse systems effectiveness : the case of Jordanian banks in the business intelligence era. EuroMed Journal of Business, 18(4), 489–510. https://doi.org/10.1108/EMJB-01-2022-0011
Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120.
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. Management Information Systems Research Center, 13(3), 319–340. https://doi.org/10.2307/249008
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). Technology Acceptance Model. J Manag Sci, 35(8), 982–1003.
Endayani, A. N., & Arimurti, T. (2023). Peran Fintech Sebagai Literasi Keuangan Dalam Pemberdayaan Umkm (Studi Fenomenologi pada UMKM Pengguna Dompet Digital Shopeepay di Kabupaten Karawang). Jurnal Mutiara Akuntansi, 8(2), 45–54. https://doi.org/https://doi.org/10.51544/jma.v8i2.3873
Gao, H., Kou, G., Liang, H., Zhang, H., Chao, X., Li, C. C., & Dong, Y. (2024). Machine learning in business and finance: a literature review and research opportunities. Financial Innovation, 10(1). https://doi.org/10.1186/s40854-024-00629-z
Gerring, J. (2017). Qualitative Methods. Annual Review Political Science, 20, 15–36. https://doi.org/https://doi.org/10.1146/annurev-polisci-092415-024158
Hidayah, S., Ardi, B. K., Rifky, T. A., & Mayada, S. (2025). Building Digital Resilience : Exploring the Narratives of Micro-Entrepreneurs in Technology-Based Financial Transformation in Semarang City. International Journal of Economics and Management Research, 4(3), 665–672. https://doi.org/https://doi.org/10.55606/ijemr.v4i3.602
Koskelainen, T., Kalmi, P., Scornavacca, E., & Vartiainen, T. (2023). Financial literacy in the digital age—A research agenda. Journal of Consumer Affairs, 57(1), 507–528. https://doi.org/10.1111/joca.12510
Kulathunga, K. M. M. C. B., Ye, J., Sharma, S., & Weerathunga, P. R. (2020). How does technological and financial literacy influence SME performance: Mediating role of ERM practices. Information (Switzerland), 11(6). https://doi.org/10.3390/INFO11060297
Latif, S. (2025). Embedding financial literacy as an organisational learning capability in SMEs : a development and learning perspective. DEVELOPMENT AND LEARNING IN ORGANIZATIONS: AN INTERNATIONAL JOURNAL, October, 1–4. https://doi.org/10.1108/DLO-05-2025-0167
Li, L., Su, F., Zhang, W., & Mao, J. (2017). Digital transformation by SME entrepreneurs : A capability perspective. Information Systems Journal, 1–29. https://doi.org/10.1111/isj.12153
Lusardi, A., & Mitchell, O. S. (2014). The Economic Importance of Financial Literacy: Theory and Evidence. Journal of Economic Literature, 52(1), 65.
Merriam, S. B., & Tisdell, E. J. (2016). Qualitative Research: A Guide to Design and Implementation (4th ed.). San Francisco, CA: Jossey-Bass.
Nguyen, T., Chen, J. V., & Nguyen, T. P. H. (2021). Appropriation of accounting information system use under the new IFRS: Impacts on accounting process performance. Information & Management, 58(8), 103534.
Nuraini, Alqorni, N., & Putri, F. E. (2025). Peran Akuntansi Digital dan Literasi Digital Dalam Pengembangan UMKM Rumah Makan Sinar Mulya. JUMANSI : Jurnal Ilmiah Manajemen Dan Akuntansi Medan, 7(2), 513–523. https://doi.org/https://doi.org/10.47709/jumansi.v7i2.6310
Ongesa, T. (2025). Harnessing e-Financial Literacy for Sustainable Loan Repayment and Growth of SMEs in Multicultural Contexts : A Review of Strategic Innovative e-Solutions. F1000Research, 14(1326), 1–27. https://doi.org/https://doi.org/10.12688/f1000research.173163.1
Pingali, S. R., Singha, S., Arunachalam, S., & Pedada, K. (2023). Digital readiness of small and medium enterprises in emerging markets: The construct, propositions, measurement, and implications. Journal of Business Research, 164(May), 113973. https://doi.org/10.1016/j.jbusres.2023.113973
Rahayu, S. K., Budiarti, I., Firdaus, D. W., & Onegiya, V. (2023). JOURNAL OF EASTERN EUROPEAN AND CENTRAL ASIAN RESEARCH Vol.10 No.1 (2023) www.ieeca.org/journal 9. JOURNAL OF EASTERN EUROPEAN AND CENTRAL ASIAN RESEARCH Vol.10, 10(1), 9–19. https://doi.org/https://doi.org/10.15549/jeecar.v10i1.1056
Romney, M., Steinbart, P., Mula, J., McNamara, R., & Tonkin, T. (2012). Accounting information systems Australasian edition. Pearson Higher Education AU.
Tuffour, J. K., Amoako, A. A., & Amartey, E. O. (2020). Assessing the Effect of Financial Literacy Among Managers on the Performance of Small-Scale Enterprises. Global Business Review, 23(5), 1200–1217. https://doi.org/10.1177/0972150919899753
Venkatesh, V., & Davis, F. D. (2000). A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies. Management Science, 46(2), 186–204.
Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., & Haenlein, M. (2021). Digital transformation : A multidisciplinary re fl ection and research agenda ☆. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022
Ye, J., & Kulathunga, K. (2019). How Does Financial Literacy Promote Sustainability in SMEs ? A Developing Country Perspective. Sustainability, 11(10), 1–21.
