Job Satisfaction and Performance: The Impact of Interpersonal Communication, Placement and Self Efficacy

Authors

  • Andary Nur Afifah Asa Indonesia University
  • Meylani Tuti Asa Indonesia University

DOI:

https://doi.org/10.32832/jm-uika.v14i3.14274

Keywords:

Interpersonal Communication, Job Satisfaction, Performance, Placement, Self Efficacy

Abstract

Employee work happiness may be influenced by self-efficacy, interpersonal communication, and job placement, which in turn increases performance. The goal of this study was to examine how work placement, interpersonal communication, and elf effectiveness affected job performance and satisfaction. Employees of the National Police Headquarters SSDM made up the study's sample. Simple random sampling was used to collect samples from the 151 employees from several division who agreed to complete a questionnaire. A structural equation model (SEM) employing smart PLS software is used in the analytical procedure. The study's findings indicate that self-efficacy and interpersonal communication have a substantial impact on job satisfaction and performance. The significance of confidence and interpersonal communication in achieving employee job satisfaction to produce maximum performance.

References

Billett, S. (2020). Enriching Higher Education Students’ Learning through Post-work Placement Interventions (Vol. 28).

Braithwaite, D. O., & Schrodt, P. (2015). Engaging Theories in Interpersonal Communication Multiple Perspectives by Dawn O. Braithwaite Paul Schrodt (z-lib.org) (1). 2.

Devito, J. A. (2016). The Interpersonal Communication Book.

Ghozali, I. (2011). Aplikasi Analisis Multivariate Dengan Program SPSS. Universitas Diponegoro.

Hargie, O., & Dickson, D. (2005). Skilled interpersonal communication. In Taylor & Francis e-Library (Vol. 4, Issue 1).

Hechavarria, D. M., Renko, M., & Matthews, C. H. (2012). The nascent entrepreneurship hub: Goals, entrepreneurial self-efficacy and start-up outcomes. Small Business Economics, 39(3), 685–701. https://doi.org/10.1007/s11187-011-9355-2

Hellwig, A. (2016). Top performance. Textile Month, 1(3), 35–36. https://doi.org/10.7748/ns.19.46.70.s53

Jacobs, K., Hellman, M., Wuest, E., & Markowitz, J. (2013). Job Performance. Encyclopedia of Behavioral Medicine. https://doi.org/10.1007/978-1-4419-1005-9

Kanapathipillai, K., Shaari, A. B., & Mahbob, N. N. (2021). the Influence of Self-Efficacy on Job Performance of Employees in the Online Retail Sector in Malaysia – the Mediating Effect of Innovative Behaviour. European Journal of Human Resource Management Studies, 5(3), 85–111. https://doi.org/10.46827/ejhrms.v5i3.1188

Khoa, B. T. (2023). The role of self-efficacy and firm size in the online advertising services continuous adoption intention: Theory of planned behavior approach. Journal of Open Innovation: Technology, Market, and Complexity, 9(1), 100025. https://doi.org/10.1016/j.joitmc.2023.100025

Kreitner, R., & Kinicki, A. (2010). Organizational Behavior. In McGraw-Hill Education.

Krejcie, R., V.Morgan, & W., D. (1996). (1970) “Determining sample Size for Research Activities”, Educational and Psychological Measurement. International Journal of Employment Studies, 18(1), 89–123.

Maddux. (1995). SELF-EFFICACY, ADAPTATION, AND ADJUSTMENT. SPRINGER SCIENCE+BUSINESS MEDIA.

Mahmood, N. S., Ajmi, A. A., Sarip, S., Kaidi, H. M., Suhot, M. A., Jamaludin, K. R., & Talib, H. H. A. (2022). Modeling energy management sustainability: Smart integrated framework for future trends. Energy Reports, 8, 8027–8045. https://doi.org/10.1016/j.egyr.2022.06.023

McCue, C. P., & Gianakis, G. A. (1997). The Relationship between Job Satisfaction and Performance: The Case of Local Government Finance Officers in Ohio. Public Productivity & Management Review, 21(2), 170. https://doi.org/10.2307/3380882

Motowidlo, S. J., & Kell, H. J. (2012). Chapter 5 Job Performance. Handbook of Psychology, 91–131.

Mtahis, R. L., & Jackson, J. N. (2011). Human Resource Management. In Harvard Business Review (13th ed., Vol. 13, Issue January 2019). Cengage Learning.

Newstrom, J. (2007). Organizational Behavior - Human Behavior at Work (12e). In McGraw-Hill/Irwin.

Ridwan, M. (2015). Analisis prosedur penerimaan, seleksi dan penempatan karyawan pada lpp tvri sumsel babel palembang. Jurnal Ilmiah Orasi Bisnis, 13, 60–69.

Roberts, J. A., & David, M. E. (2020). Boss phubbing, trust, job satisfaction and employee performance. Personality and Individual Differences, 155(November 2019), 109702. https://doi.org/10.1016/j.paid.2019.109702

Schunk, D. H. (2011). Self-Efficacy and Academic Motivation Self-Efficacy and Academic Motivation. Educational Psychologist, 26(February 2014), 37–41. https://libres.uncg.edu/ir/uncg/f/D_Schunk_Self_1991.pdf

Schunk, D. H., & Pajares, F. (2002). The Development of Academic Self-Efficacy. In Development of Achievement Motivation (pp. 15–31). https://doi.org/10.1016/b978-012750053-9/50003-6

Singh, A. K., & Lalropuii. (2014). Role of interpersonal communication in organizational effectiveness. International Journal of Research in Management & Business Studies, 1(4), 36–39.

Sugiyono. (2018). metode penelitian manajemen (M. P. Setiyawami, S.H. (ed.); 6th ed.).

Umar. (2010). Desain Penelitian MSDM dan perilaku karyawan (p. 62). PT RajaGrafindo. https://repository.dinus.ac.id/docs/ajar/RANCANGAN_DESAIN_PENELITIAN_(1).pdf

Virginia Koutroubas, & Michael Galanakis. (2022). Bandura’s Social Learning Theory and Its Importance in the Organizational Psychology Context. Journal of Psychology Research, 12(6). https://doi.org/10.17265/2159-5542/2022.06.001

Downloads

Published

05-10-2023

How to Cite

Andary Nur Afifah, & Meylani Tuti. (2023). Job Satisfaction and Performance: The Impact of Interpersonal Communication, Placement and Self Efficacy. Jurnal Manajemen (Edisi Elektronik), 14(3), 378–390. https://doi.org/10.32832/jm-uika.v14i3.14274