The Influence of Motivation, Emotional Intelligence, Personality and Leadership on Employee Performance Through Job Satisfaction as a Mediating Variable

Authors

  • Kelvin Universitas Internasional Batam, Kepri
  • Evi Silvana Muchsinati Universitas Internasional Batam, Kepri

DOI:

https://doi.org/10.32832/jm-uika.v14i3.15100

Abstract

The purpose of this study was to determine the effect of motivation, emotional intelligence, personality, and leadership on employee performance through job satisfaction. The methodology for the research is quantitative. This study falls under the category of causal comparative research, and its sample or population totals 227 workers from rural credit banks in Batam City. The partial least squares (PLS) method of data analysis is employed. PLS gives this approach the fundamental capacity to examine the causal link between the independent and dependent variables and to validate and reliably test the results. The results showed that employee performance can be significantly influenced by motivation, emotional intelligence, personality, and leadership. It was also found that job satisfaction can significantly mediate the relationship between motivation and employee performance, emotional intelligence and employee performance, personality and employee performance, and leadership and employee performance

Author Biographies

Kelvin, Universitas Internasional Batam, Kepri

Faculty of Business and Management

Evi Silvana Muchsinati, Universitas Internasional Batam, Kepri

Faculty of Business and Management

References

Adam, A., Machasin, & Efni, Y. (2021). Pengaruh Motivasi dan Kepemimpinan terhadap Kepuasan Kerja dan Kinerja Karyawan pada PT. Primalayan Citra Mandiri (Datascrip Service Center) di Indonesia. Jurnal Ekonomi KIAT, 32(1), 48–56. https://doi.org/10.25299/kiat.2021.vol32(1).7407

Akhmad, Hamzah, D., & Toaha, M. (2022). The Influence of Leadership and Emotional Intelligence on Employee Performance through Work Stress at PT. NIC Makassar. Hasanuddin Journal of Applied Business and Entrepreneurship (HJABE), 5(1), 2022.

Atihuta, A. (2021). The Influence of Leadership and Workload to Employee Performance With Work Environment as Mediating Variable in Medium Customs and Excise Office of Ambon. Jurnal Pendidikan Tambusai, 5(2), 5328–5336. https://www.jptam.org/index.php/jptam/article/view/1836

Azhari, A., & Wijaya, I. K. (2021). Pengaruh Penempatan Dan Lingkungan Kerja Terhadap Disiplin Kerja Serta Dampaknya Pada Kinerja Pegawai Lembaga Layanan Pendidikan Tinggi (Lldikti) Wilayah Viii. Jurnal Ilmiah Manajemen Dan Bisnis, 6(1), 88–97. https://doi.org/10.38043/jimb.v6i1.2957

Badrianto, Y., & Ekhsan, M. (2019). Effect of Work Environment and Job Satisfaction on Employee Performance in Pt. Nesinak Industries. Management, and Accounting, 2(1), 85–91. http://e-journal.stie-kusumanegara.ac.id

Fahira, K. T., & Yasin, R. M. (2021). Pengaruh Kecerdasan Emosional Dan Lingkungan Kerja Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Ilmiah Manajemen Dan Bisnis, 6(2), 1–19. https://doi.org/10.38043/jimb.v6i2.3187

Farisi, S., Siswadi, Y., & Gunawan, A. (2022). Peran Mediasi Kelelahan Emsional : Kepemimpinan , Self Efficacy dan Konflik Peran Terhadap Kepuasan Kerja Jurnal Ilmiah Manajemen Dan Bisnis adalah Kepuasan Kerja . Berbagai macam tugas yang diberikan kepada karyawan , a. Jurnal Ilmiah Manajemen Dan Bisnis, 23(1), 23–37.

Gentari, R. E. (2021). The Influence Of Leadership And Supervision Of Employee Performance In The Employee Cooperatives PT. Purna Baja Harsco Cilegon. Ilomata International Journal of Management, 2(1), 15–22. https://doi.org/10.52728/ijjm.v2i1.191

Hosain, M. S., Mustafi, M. A. A., & Parvin, T. (2021). Factors affecting the employability of private university graduates: an exploratory study on Bangladeshi employers. PSU Research Review. https://doi.org/10.1108/prr-01-2021-0005

Ichsan, R. N., Nasution, L., & Sinaga, S. (2021). The influence of leadership styles, organizational changes on employee performance with an environment work as an intervening variable at pt. Bank sumut binjai branch. Journal of Contemporary Issues in Business and Government, 27(02). https://doi.org/10.47750/cibg.2021.27.02.032

Islam, K. M. A., Karim, M. M., Islam, S., Haque, M. S., & Sultana, T. (2022). Exploring the effect of job satisfaction, employee empowerment, and emotional intelligence on bank employee performance: A study on commercial banks in Bangladesh. Banks and Bank Systems, 17(3), 158–166. https://doi.org/10.21511/bbs.17(3).2022.13

Ismuhadjar, Purba, T. P., Asha, M. T., Kabul, E. R., & Widodo, P. S. (2017). The influence of leadership style and organizational commitment and work motivation on employee performance. International Journal of Economic Research, 14(17), 283–290.

Khezendar, R. I., & Hamas, Y. (2021). Motivation factors and its impact on the job performance. Journal of Archaeology of Egypt/Egyptology, 18(14), 62–72.

Khoirunnisa, L., Wulandari Nanda, P., & SanjayaF, V. (2022). Pengaruh Kepribadian Dan Tingkat pendidikan Terhadap Kinerja Karyawan Pada Konveksi Annisa ( Studi Pada Karyawan Konveksi Annisa Kecamatan Punggur Kabupaten Lampung Tengah ). Jurnal Ekonomi Dan Manajemen, 4(2), 81–92.

Kurniawan, J. C., & Nugroho, Y. A. B. (2021). Pengaruh Employee Creativity Terhadap Job Performance Yang Dimediasi Oleh Job Satisfaction Pada Karyawan Xyz Hospitality Kota Bandung. Jurnal Manajemen, 18(1), 54–64. https://doi.org/10.25170/jm.v18i1.2266

Leong Weng Beng, T., & Muthuveloo, R. (2020). the Influence of Personality Traits and Employee Development on the Job Performance of Engineers in Malaysia. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 4(2), 366. https://doi.org/10.24912/jmieb.v4i2.8806

Magasi, C. (2021). The Role of Transformational Leadership on Employee Performance: A Perspective of Employee Empowerment. European Journal of Business and Management Research, 6(6), 21–28. https://doi.org/10.24018/ejbmr.2021.6.6.1137

Majid, A., Hakim, A. L., & Assadam, E. (2021). Pengaruh Motivasi Kerja Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Moderasi. JAS-PT (Jurnal Analisis Sistem Pendidikan Tinggi Indonesia), 5(1), 11. https://doi.org/10.36339/jaspt.v5i1.396

Masykuroh, N. L., & Muafi, M. (2021). The influence of job insecurity and person-job fit on turnover intention mediated by job satisfaction. International Journal of Business Ecosystem & Strategy (2687-2293), 3(3), 01–12. https://doi.org/10.36096/ijbes.v3i3.271

Ningsih, R., Asyari, A., & Izmuddin, I. (2020). Pengaruh Islamic Human Capital dan Pengembangan Karir terhadap Kinerja Karyawan Bank Syariah. EKONOMIKA SYARIAH : Journal of Economic Studies, 4(2), 163. https://doi.org/10.30983/es.v4i2.3490

Permadhy, Y. T., & Ayuningtyas, F. (2021). The Impact of Emotional Intelligence to Employee Performance at PT WKR. International Journal of Multicultural and Multireligious Understanding, 8(1), 150. https://doi.org/10.18415/ijmmu.v8i1.2304

Prastiwi, I. E., Pardanawati, S. L., & Kurniawan, D. (2022). Employee Performance: Work Ability and Work Motivation. International Journal of Economics, Business and Accounting Research (IJEBAR), 6(1), 1. https://doi.org/10.29040/ijebar.v6i1.3122

Purnama, E., & Indrawijaya, S. (2022). Pengaruh Empowering Leadership Terhadap Kinerja Karyawan Yang Dimediasi Oleh Kepuasan Kerja Pada Pt. Transportasi Gas Indonesia Cabang Jambi. Jurnal Manajemen Terapan Dan Keuangan, 11(03), 569–575. https://doi.org/10.22437/jmk.v11i03.16476

Rahman, M. M., & Akhter, B. (2021). The impact of investment in human capital on bank performance: evidence from Bangladesh. Future Business Journal, 7(1), 1–13. https://doi.org/10.1186/s43093-021-00105-5

Ratnawati, E., Sukidjo, & Efendi, R. (2020). The Effect of Work Motivation and Work Experience on Employee Performance. International Journal of Multicultural and Multireligious Understanding, 7(8), 109–116.

Rizki, V. L., Sholihin, M. R., & Abrori, I. (2021). The Influence of Personality Types and Motivation on Employee Performance at Tempeh Lumajang Public High School. International Journal of Marketing & Human Resource Research, 2(3), 158–168. https://journal.jis-institute.org/index.php/ijmhrr/article/view/256

Rohani, S., & Muchsinati, E. S. (2022). Analisis Faktor-Faktor Yang Mempengaruhi Organizational Performance Pada Karyawan Hotel Bintang 4 Di Batam. Ecobisma (Jurnal Ekonomi, Bisnis Dan Manajemen), 9(2), 32–44. https://doi.org/10.36987/ecobi.v9i2.2466

Sabil, A. P. (2021). Pengaruh Employee Well-being dan Job Satisfaction terhadap Employee Performance. Jurnal Ilmu Manajemen, 9(4), 1341–1348. https://doi.org/10.26740/jim.v9n4.p1341-1348

Saputra, M. F. (2021). The Effect of Job Satisfaction and Work Environment on Employee Turnover Intention of PT Honda Forward Motor Tanjung Api-Api. International Journal of Marketing & Human Resource Research, 2(3), 115–128.

Sugiono, E., & Nurhasanah, S. (2022). The effect of emotional intelligence, competency and financial compensation on performance of employee with job satisfaction. JPPI (Jurnal Penelitian Pendidikan Indonesia), 8(2), 511. https://doi.org/10.29210/020221549

Sumarto, L., & Rumaningsih, M. (2021). the Impact of Employee Engagement on Talent Management and Knowledge Management on Employee Performance in the Social Security Administration for Employment At the Main Branch Office Surakarta. International Journal of Economics, Business and Accounting Research (IJEBAR), 2021(1990), 5–24.

Thao, T. L. T., & Hwang, C. J. (2010). Factors Affecting Employee Performance – Evidence From Petrovietnam Engineering. Journal of Management Research, 21(3), 21–33.

Triwidyati, H., & Tentama, F. (2020). Validity and Reliability Construct of Subjective Well-being Scale. International Journal of Sciences: Basic and Applied Research, 51(2), 191–200. http://eprints.uad.ac.id/20150/

Wihara, D. S. (2020). Membangun Budaya Inovasi: Mempertahankan Potensi Bank Perkreditan Rakyat di Indonesia di Tengah Persaingan dengan Fintech dan Kredit Usaha Kecil dari Bank Umum. Jurnal Penelitian Manajemen Terapan …, 5(1), 94–102. https://journal.stieken.ac.id/index.php/penataran/article/view/466

Witasari, J., & Gustomo, A. (2020). Understanding The Effect of Human Capital Management Practices, Psychological Capital, and Employee Engagement To Employee Performances. The Asian Journal of Technology Management (AJTM), 13(1), 1–15. https://doi.org/10.12695/ajtm.2020.13.1.1

Yuswardi, Y., & Jesen, J. (2022). Analisa Dampak Intrinsic & Extrinsic Reward, Employee Perceived Training Effectiveness Dan Leadership Terhadap Perfoma Karyawan Yang Dimediasi Oleh Motivasi Karyawan Pada Agen Asuransi Kota Batam. ECo-Buss, 5(1), 146–158. https://doi.org/10.32877/eb.v5i1.333

Downloads

Published

05-10-2023

How to Cite

Kelvin, & Muchsinati, E. S. (2023). The Influence of Motivation, Emotional Intelligence, Personality and Leadership on Employee Performance Through Job Satisfaction as a Mediating Variable. Jurnal Manajemen (Edisi Elektronik), 14(3), 504–519. https://doi.org/10.32832/jm-uika.v14i3.15100