Pengembangan Job Analysis untuk Pelayanan Pasien BPJS di Rumah Sakit Hermina Mekarsari
DOI:
https://doi.org/10.32832/jm-uika.v10i1.1676Keywords:
Pengembangan, layanan kesehatan, disain organisasi, proyeksi karyawan, produktifitas kerja, kondisi kerjaAbstract
The purpose of this paper is to find out the benefits of job analysis in the development of the BPJS patients services in Hospital Hermina Mekarsari. The development oj job analysis is based upon the need to play a role in providing services for the participants of the BPJS. Job analysis based on the needs of those types of job, types of office and character of individuals who perform the task. These results provide broad implication for developing organizational design, compose and projecting future. Labor productivity is increasing due to the creation of the situation and working conditions that are conducive.
References
Fathoni, A. (2006). Manajemen Sumber Daya Manusia. Jakarta: Rineka Cipta.
Group, H. H. (2018, Februari 1). tentang Hermina. Retrieved Fenruari 1, 2019, from Hermina Hospital Group: http://services.herminahospitals.com/mekarsari
Gutbezahl, C., & Haan, P. (2015). Hospital Service Recovery. Journal of Hospital Marketing and Publich Relations, 3.
Hanggraeni, D. (2012). Manajemen Sumber Daya Manusia. Jakarta: Fakultas Ekonomi Universitas Indonesia.
Hasibuan, M. S. (2005). Manajemen Sumber Daya Manusia. Jakarta: PT Bumi Aksara.
Hendri Tanjung. (2004). Pengembangan Sumber Daya Manusia. Jakarta: Universitas Trisakti.
Lashley, C. (2008). Employee Empowerment in Hospitality Services. Journal of college and university foodservice, 4.
Mondy, R. W. (2008). Manajemen Sumber Daya Manusia. Jakarta: Erlangga.
Muspawi, M. (2017). Urgensi Analisis Pekerjaan Dalam Manajemen Sumber Daya Manusia Organisasi. Jurnal Ilmiah Universitas Batanghari Jambi, 196.
Novrialdi., J. (2017). Pelayanan Kesehatan Bagi Pasien BPJS di Rumah Sakit Umum Daerah Kabupaten Siak Tahun 2016. JOMA FISIP, 1.
Ramly. A.T. (2016) Pengembangan Sumberdaya Manusia yang unggul Berbasis Pumping-HR Model. Online Jurnal: http://ejournal.uika-bogor.ac.id/index.php/manajemen/article/view/1110
Sabbagha , D., O, M. L., & N, M. (2018). Predicting Staff Retention from Employee Motivation and Job Satisfaction. Journal of Psychology in Africa, 2.
Sastrohadiwiryo. (2007). Manajemen Tenaga Kerja : Pendekatan Administratif dan Operasional. Jakarta: Bumi Aksara.
Siregar, C. J. (2004). Farmasi Rumah Sakit Teori dan Penerapan. Jakarta: EGC.
Taroreh, A., Worang, F., & Mintardj, C. (2016). Perencanaan Sumber Daya Manusia, Analisis Pekerjaan dan Penempatan Pegawai Terhadap Kinerja Pegawai pada Biro Pengembangan SDM Provinsi Papua. Jurnal EMBA, 1264.
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).