The Effect of Polychronicity on Turnover Intention with Mediation of Job Satisfaction and Employee Engagement and Moderated by Work Environment

Authors

  • Rahmadhanti Universitas Internasional Batam
  • Muhammad Donal Mon Universitas Internasional Batam
  • Adi Neka Fatyandri Universitas Internasional Batam

DOI:

https://doi.org/10.32832/jm-uika.v16i1.18257

Keywords:

employee engagement, job satisfaction, polychronicity, turnover intention, work environment

Abstract

This study investigated the knowledge the relationship between job satisfaction, polychronicity, employee engagement and job satisfaction moderated by work environment. The quantitative study used a survey method to collect data with purposive sampling and technique. The survey was conducted on 360 employees from various manufacturing companies in Batam City. The data was analyzed using the structural equation modeling partial least square technique processed with smart-pls. The study's findings were as follows: polychronicity positive and significantly affected employee engagement, job satisfaction and turnover intention. Job satisfaction also positive and significantly affected employee engagement. Work environment also positive and significantly affected job satisfaction. Job satisfaction negative and significant affected turnover intention. Employee engagement negative and not significant affect Turnover intention. In the meantime, work environment moderated job satisfactions and polychronicity.

References

Andriani, R., & Disman, D. (2023). The Effect of Polychronicity on Employee Engagement: Conditional Process of Job Satisfaction and Compensation. Journal of Economics, Busi-ness, & Accountancy Ventura, 26(1). https://doi.org/10.14414/jebav.v26i1.3069

Andriani, R., Disman, D., Ahman, E., & Santoso, B. (2021). Polychronicity: Model and analysis of conditional process toward employee turnover intentions. Journal of Innovation in Busi-ness and Economics, 5(01), 1–14. https://doi.org/10.22219/jibe.v5i01.15867

Andriani, R., Disman, D., Ahman, E., & Santoso, B. (2023). Empirical Effects of Work Envi-ronment, Job Satisfaction and Work Engagement on Turnover Intention in Hospitality In-dustry. Jurnal Aplikasi Bisnis Dan Manajemen, 9(1), 129–140. https://doi.org/10.17358/jabm.9.1.129

Arokiasamy, A. R. A., Rizaldy, H., & Qiu, R. (2022). Exploring the Impact of Authentic Leader-ship and Work Engagement on Turnover Intention: The Moderating Role of Job Satisfac-tion and Organizational Size. Advances in Decision Sciences, 26(2). https://doi.org/10.47654/V26Y2022I2P26-47

Arta, D. N. C. (2022). Asian Journal of Management Entrepreneurship and Social Science The Effect of The Non-Physical Work Environment and Career Development on Turnover In-tention With Job Satisfaction Mediation Work on PT. Yoshioka Indonesia. Asian Journal of Management Entrepreneurship and Social Science, 02(04), 195–210. https://ajmesc.com/index.php/ajmesc

Asghar, M., Gull, N., Tayyab, M., Zhijie, S., & Tao, X. (2020). Polychronicity at work: Work engagement as a mediator of the relationships between job outcomes. Journal of Hospitali-ty and Tourism Management, 45(October), 470–478. https://doi.org/10.1016/j.jhtm.2020.10.002

BPS Kota Batam. (2023). Tingkat Pengangguran Terbuka (Persen) 2021-2024. https://kepri.bps.go.id/indicator/6/224/1/tingkat-pengangguran-terbuka.html

Chen, X., Al Mamun, A., Hussain, W. M. H. W., Jingzu, G., Yang, Q., & Al Shami, S. S. A. (2023). Envisaging the job satisfaction and turnover intention among the young workforce: Evidence from an emerging economy. PLoS ONE, 18(6 JUNE). https://doi.org/10.1371/journal.pone.0287284

Chin, W. W. (1998). The Partial Least Squares Approach to Structural Equation Modeling. https://www.researchgate.net/publication/311766005

Donal Mon, M., & Armeta Herman, T. (2024). The Influence of Corporate Culture, Work Envi-ronment, and Leadership Skills on Employee Performance Mediated by Employee Motiva-tion on Fast Food Restaurants in Batam. Journal of Accounting Auditing and Business, 7(1). https://doi.org/10.24198/jaab.v7i1.51480

Fauzia, N. K., & Marwansyah. (2020). Pengaruh Employee Engagement terhadap Turnover In-tention Studi Kasus PT XYZ Bandung. Jurnal Riset Bisnis Dan Investasi, 6(1). https://doi.org/10.35313/jrbi.v6i1.1873

Fornell, & Lacker. (1981). Discriminant Validity Assessment : Use of Fornell & Larcker criterion versus HTMT Criterion Discriminant Validity Assessment : Use of Fornell & Larcker crite-rion versus HTMT Criterion. Journal of Physics: Conference Series PAPER, 890(1).

Ghozali, I. (2021). Partial Least Squares, Konsep, Teknik, dan Aplikasi Menggunakan Program SmartPLS 3.2.9 untuk peneliti. In Universitas Diponegoro (Vol. 3).

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203

Hakro, T. H., Jhatial, A. A., & Chandio, J. A. (2022). RJSSER Employee Turnover Intentions: Investigating the role of Work Overload, Job Satisfaction, Employee Engagement and Job Stress. Research Journal of Social Sciences & Economics Review, 3(April), 2707–9015. https://doi.org/10.36902/rjsser-vol2-iss2-2022(71-82)CITATIONS

Hu, L.-T., & Bentler, P. M. (1998). Fit Indices in Covariance Structure Modeling: Sensitivity to Underparameterized Model Misspecification. In Psychological Methods (Vol. 3, Issue 4).

Irma, A., & Yusuf, M. (2020). Pengaruh Lingkungan Kerja terhadap Kepuasan Kerja Pegawai. JURNAL MANAJEMEN, 12(2), 253–258. http://journal.feb.unmul.ac.id/index.php/JURNALMANAJEMEN

Koo, B., Yu, J., Chua, B. L., Lee, S., & Han, H. (2020). Relationships among Emotional and Material Rewards, Job Satisfaction, Burnout, Affective Commitment, Job Performance, and Turnover Intention in the Hotel Industry. Journal of Quality Assurance in Hospitality and Tourism, 21(4), 371–401. https://doi.org/10.1080/1528008X.2019.1663572

Kristanto, A. D., & Tajib, E. (2023). Pengaruh Compesantion Dan Job Satisfaction Terhadap Employee Performance Dimediasi Employee Engagement Pada Bank Swasta Di Jakarta. Glosains: Jurnal Sains Global Indonesia, 4(1), 9–20. https://doi.org/10.59784/glosains.v4i1.386

Kumar, A., Memon, B., Sohu, Z. H., & Maharvi, M. W. (2023). Polychronicity as Moderator in the Relationship between Skill Variety and Job Satisfaction. 12, 269–276.

Liu, J., Cho, S., Yang, S., & Xue, C. (2021). How and when does multitasking affect customer orientation of hotel employees? Journal of Hospitality and Tourism Management, 47(February), 335–342. https://doi.org/10.1016/j.jhtm.2021.04.009

Marzuqi, N. A. (2021). Pengaruh Job Insecurity, Job Satisfaction dan Lingkungan Kerja Ter-hadap Turnover Intention Karyawan. Jurnal Ilmu Manajemen, 9(4), 1393–1405. https://doi.org/10.26740/jim.v9n4.p1393-1405

Millena, R., & Donal Mon, M. (2022). Analisis Pengaruh Kompensasi Pelatihan dan Pengem-bangan Terhadap Retensi Karyawan Dengan Kepuasan Kerja Sebagai Mediasi Pada Kar-yawan Manufaktur Tunas Bizpark Kota Batam. JWM (JURNAL WAWASAN MANAJEMEN), 10(3), 157–166. https://doi.org/10.20527/jwm.v10i3.220

Neka Fatyandri, A., Yuswardi, Y., & Ananda, A. D. (2024). Pengaruh Kepuasan Masyarakat, Lingkungan Kerja, Motivasi Kerja, Disiplin Kerja dan Kepemimpinan Terhadap Pelayanan Publik di MPP Kota Batam dengan Kinerja Pegawai Sebagai Mediasi. REVITALISASI: Jurnal Ilmu Manajemen, 13.

Ngwenya, B., & Pelser, T. (2020). Impact of psychological capital on employee engagement, job satisfaction and employee performance in the manufacturing sector in Zimbabwe. SA Journal of Industrial Psychology, 46. https://doi.org/10.4102/sajip.v46i0.1781

Otoo, F. N. K. (2022). Human resource development and employee turnover intentions the me-diating role of employee engagement. International Journal of Business Ecosystem & Strategy (2687-2293), 4(4), 01–12.

Ramlawati, R., Trisnawati, E., Yasin, N. A., & Kurniawaty, K. (2021). External alternatives, job stress on job satisfaction and employee turnover intention. Management Science Letters, 11, 511–518. https://doi.org/10.5267/j.msl.2020.9.016

Rinny, P., Bohlen Purba, C., & Handiman, U. T. (2020). The Influence Of Compensation, Job Promotion, And Job Satisfaction On Employee Performance Of Mercubuana University. Www.Ijbmm.Com International Journal of Business Marketing and Management, 5(2), 2456–4559. www.webometrics.info/Asia/Indonesia

Sabil, A. P. (2021). Pengaruh Employee Well-being dan Job Satisfaction terhadap Employee Performance. Jurnal Ilmu Manajemen, 9(4), 1341–1348. https://doi.org/10.26740/jim.v9n4.p1341-1348

Saeed, F., Mir, A., Hamid, M., Ayaz, F., & Billah Iyyaz, U. (2023). Employee Salary and Em-ployee Turnover Intention: A Key Evaluation Considering Job Satisfaction and Job Per-formance as Mediators. International Journal of Management Research and Emerging Sci-ences, 13(1), 1–23. https://doi.org/10.56536/ijmres.v13i1.234

Sentoso, A., & Sang Putra, F. (2021). Analysis of The Ethical Effect of Leadership on Employee Performance and Moderated with Employee Engagement and Organizational Citizenship Behavior. Business and Accounting Research (IJEBAR) Peer Reviewed-International Jour-nal, 5. https://jurnal.stie-aas.ac.id/index.php/IJEBAR

Setiawati, H., Supartha, W. G., Subudi, M., & Mnc Bank Internasional, P. T. (2021). Kajian Lit-eratur Orientasi Polychronic Dalam Hubungannya Dengan Kepuasan Kerja, Keadilan Distributif Serta Keinginan Berpindah Kerja.

Sudibjo, N., & Sutarji, T. (2020). The roles of job satisfaction, well-being, and emotional intelli-gence in enhancing the teachers’ employee engagements. Management Science Letters, 10(11), 2477–2482. https://doi.org/10.5267/j.msl.2020.4.002

Sugiyono. (2018). Prof. Dr. Sugiyono. 2018. Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta. Prof. Dr. Sugiyono. 2018. Metode Penelitian Kuantitatif, Kualitatif, Dan R&D. Bandung: Alfabeta.

Twaissi, N. M., Alhawtmeh, O. M., & Al-Laymoun, O. H. (2022). Polychronicity, job perfor-mance, and work engagement: The mediating role of supervisor’s organizational embodi-ment and moderation of psychological ownership. Cogent Business and Management, 9(1). https://doi.org/10.1080/23311975.2022.2143012

Waheed, J., Jun, W., Yousaf, Z., Radulescu, M., & Hussain, H. (2021). Towards employee crea-tivity in the healthcare sector: Investigating the role of polychronicity, job engagement, and functional flexibility. Healthcare (Switzerland), 9(7). https://doi.org/10.3390/healthcare9070837

Wang, C., Xu, J., Zhang, T. C., & Li, Q. M. (2020). Effects of professional identity on turnover intention in China’s hotel employees: The mediating role of employee engagement and job satisfaction. Journal of Hospitality and Tourism Management, 45(December 2019), 10–22. https://doi.org/10.1016/j.jhtm.2020.07.002

Wen, T. Y. (2022). The Effect of Supportive Work Enviroment and Workspace Diversity on Em-ployee Engagement in Hotel Industry.

Yu, J., Ariza-Montes, A., Giorgi, G., Lee, A., & Han, H. (2020). Sustainable relationship devel-opment between hotel company and its employees: Linking job embeddedness, job satis-faction, self-efficacy, job performance, work engagement, and turnover. Sustainability (Switzerland), 12(17). https://doi.org/10.3390/su12177168

Yuswardi, Donal Mon, M., & Dwiham Ginting, R. (2024). Pengaruh Lingkungan Kerja, Kepem-impinan, Rekan Kerja, Keamanan Pekerjaan, dan Gaji terhadap Kinerja Karyawan yang Dimediasi oleh Kepuasan Kerja di Perusahaan Manufaktur di Kota Batam. REVITALISASI: Jurnal Ilmu Manajemen, 13.

Zhang, T., & Li, B. (2020). Job crafting and turnover intention: The mediating role of work en-gagement and job satisfaction. Social Behavior and Personality, 48(2). https://doi.org/10.2224/sbp.8759

Zhang, W., Roberts, K. R., Jang, J., & Durtschi, J. (2021). Why Do People Leave? a Study Of Nonsupervisory Restaurant Employees’ Polychronic Time Use Preference and Turnover In-tention. International Journal of Hospitality and Tourism Administration, 22(1), 45–63. https://doi.org/10.1080/15256480.2018.1547237

Published

15-01-2025

How to Cite

Rahmadhanti, Muhammad Donal Mon, & Adi Neka Fatyandri. (2025). The Effect of Polychronicity on Turnover Intention with Mediation of Job Satisfaction and Employee Engagement and Moderated by Work Environment . Jurnal Manajemen, 16(1). https://doi.org/10.32832/jm-uika.v16i1.18257

Issue

Section

Articles