The Effect of Polychronicity on Turnover Intention with Mediation of Job Satisfaction and Employee Engagement and Moderated by Work Environment
DOI:
https://doi.org/10.32832/jm-uika.v16i1.18257Keywords:
employee engagement, job satisfaction, polychronicity, turnover intention, work environmentAbstract
This study investigated the knowledge the relationship between job satisfaction, polychronicity, employee engagement and job satisfaction moderated by work environment. The quantitative study used a survey method to collect data with purposive sampling and technique. The survey was conducted on 360 employees from various manufacturing companies in Batam City. The data was analyzed using the structural equation modeling partial least square technique processed with smart-pls. The study's findings were as follows: polychronicity positive and significantly affected employee engagement, job satisfaction and turnover intention. Job satisfaction also positive and significantly affected employee engagement. Work environment also positive and significantly affected job satisfaction. Job satisfaction negative and significant affected turnover intention. Employee engagement negative and not significant affect Turnover intention. In the meantime, work environment moderated job satisfactions and polychronicity.
References
Andriani, R., & Disman, D. (2023). The Effect of Polychronicity on Employee Engagement: Conditional Process of Job Satisfaction and Compensation. Journal of Economics, Busi-ness, & Accountancy Ventura, 26(1). https://doi.org/10.14414/jebav.v26i1.3069
Andriani, R., Disman, D., Ahman, E., & Santoso, B. (2021). Polychronicity: Model and analysis of conditional process toward employee turnover intentions. Journal of Innovation in Busi-ness and Economics, 5(01), 1–14. https://doi.org/10.22219/jibe.v5i01.15867
Andriani, R., Disman, D., Ahman, E., & Santoso, B. (2023). Empirical Effects of Work Envi-ronment, Job Satisfaction and Work Engagement on Turnover Intention in Hospitality In-dustry. Jurnal Aplikasi Bisnis Dan Manajemen, 9(1), 129–140. https://doi.org/10.17358/jabm.9.1.129
Arokiasamy, A. R. A., Rizaldy, H., & Qiu, R. (2022). Exploring the Impact of Authentic Leader-ship and Work Engagement on Turnover Intention: The Moderating Role of Job Satisfac-tion and Organizational Size. Advances in Decision Sciences, 26(2). https://doi.org/10.47654/V26Y2022I2P26-47
Arta, D. N. C. (2022). Asian Journal of Management Entrepreneurship and Social Science The Effect of The Non-Physical Work Environment and Career Development on Turnover In-tention With Job Satisfaction Mediation Work on PT. Yoshioka Indonesia. Asian Journal of Management Entrepreneurship and Social Science, 02(04), 195–210. https://ajmesc.com/index.php/ajmesc
Asghar, M., Gull, N., Tayyab, M., Zhijie, S., & Tao, X. (2020). Polychronicity at work: Work engagement as a mediator of the relationships between job outcomes. Journal of Hospitali-ty and Tourism Management, 45(October), 470–478. https://doi.org/10.1016/j.jhtm.2020.10.002
BPS Kota Batam. (2023). Tingkat Pengangguran Terbuka (Persen) 2021-2024. https://kepri.bps.go.id/indicator/6/224/1/tingkat-pengangguran-terbuka.html
Chen, X., Al Mamun, A., Hussain, W. M. H. W., Jingzu, G., Yang, Q., & Al Shami, S. S. A. (2023). Envisaging the job satisfaction and turnover intention among the young workforce: Evidence from an emerging economy. PLoS ONE, 18(6 JUNE). https://doi.org/10.1371/journal.pone.0287284
Chin, W. W. (1998). The Partial Least Squares Approach to Structural Equation Modeling. https://www.researchgate.net/publication/311766005
Donal Mon, M., & Armeta Herman, T. (2024). The Influence of Corporate Culture, Work Envi-ronment, and Leadership Skills on Employee Performance Mediated by Employee Motiva-tion on Fast Food Restaurants in Batam. Journal of Accounting Auditing and Business, 7(1). https://doi.org/10.24198/jaab.v7i1.51480
Fauzia, N. K., & Marwansyah. (2020). Pengaruh Employee Engagement terhadap Turnover In-tention Studi Kasus PT XYZ Bandung. Jurnal Riset Bisnis Dan Investasi, 6(1). https://doi.org/10.35313/jrbi.v6i1.1873
Fornell, & Lacker. (1981). Discriminant Validity Assessment : Use of Fornell & Larcker criterion versus HTMT Criterion Discriminant Validity Assessment : Use of Fornell & Larcker crite-rion versus HTMT Criterion. Journal of Physics: Conference Series PAPER, 890(1).
Ghozali, I. (2021). Partial Least Squares, Konsep, Teknik, dan Aplikasi Menggunakan Program SmartPLS 3.2.9 untuk peneliti. In Universitas Diponegoro (Vol. 3).
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hakro, T. H., Jhatial, A. A., & Chandio, J. A. (2022). RJSSER Employee Turnover Intentions: Investigating the role of Work Overload, Job Satisfaction, Employee Engagement and Job Stress. Research Journal of Social Sciences & Economics Review, 3(April), 2707–9015. https://doi.org/10.36902/rjsser-vol2-iss2-2022(71-82)CITATIONS
Hu, L.-T., & Bentler, P. M. (1998). Fit Indices in Covariance Structure Modeling: Sensitivity to Underparameterized Model Misspecification. In Psychological Methods (Vol. 3, Issue 4).
Irma, A., & Yusuf, M. (2020). Pengaruh Lingkungan Kerja terhadap Kepuasan Kerja Pegawai. JURNAL MANAJEMEN, 12(2), 253–258. http://journal.feb.unmul.ac.id/index.php/JURNALMANAJEMEN
Koo, B., Yu, J., Chua, B. L., Lee, S., & Han, H. (2020). Relationships among Emotional and Material Rewards, Job Satisfaction, Burnout, Affective Commitment, Job Performance, and Turnover Intention in the Hotel Industry. Journal of Quality Assurance in Hospitality and Tourism, 21(4), 371–401. https://doi.org/10.1080/1528008X.2019.1663572
Kristanto, A. D., & Tajib, E. (2023). Pengaruh Compesantion Dan Job Satisfaction Terhadap Employee Performance Dimediasi Employee Engagement Pada Bank Swasta Di Jakarta. Glosains: Jurnal Sains Global Indonesia, 4(1), 9–20. https://doi.org/10.59784/glosains.v4i1.386
Kumar, A., Memon, B., Sohu, Z. H., & Maharvi, M. W. (2023). Polychronicity as Moderator in the Relationship between Skill Variety and Job Satisfaction. 12, 269–276.
Liu, J., Cho, S., Yang, S., & Xue, C. (2021). How and when does multitasking affect customer orientation of hotel employees? Journal of Hospitality and Tourism Management, 47(February), 335–342. https://doi.org/10.1016/j.jhtm.2021.04.009
Marzuqi, N. A. (2021). Pengaruh Job Insecurity, Job Satisfaction dan Lingkungan Kerja Ter-hadap Turnover Intention Karyawan. Jurnal Ilmu Manajemen, 9(4), 1393–1405. https://doi.org/10.26740/jim.v9n4.p1393-1405
Millena, R., & Donal Mon, M. (2022). Analisis Pengaruh Kompensasi Pelatihan dan Pengem-bangan Terhadap Retensi Karyawan Dengan Kepuasan Kerja Sebagai Mediasi Pada Kar-yawan Manufaktur Tunas Bizpark Kota Batam. JWM (JURNAL WAWASAN MANAJEMEN), 10(3), 157–166. https://doi.org/10.20527/jwm.v10i3.220
Neka Fatyandri, A., Yuswardi, Y., & Ananda, A. D. (2024). Pengaruh Kepuasan Masyarakat, Lingkungan Kerja, Motivasi Kerja, Disiplin Kerja dan Kepemimpinan Terhadap Pelayanan Publik di MPP Kota Batam dengan Kinerja Pegawai Sebagai Mediasi. REVITALISASI: Jurnal Ilmu Manajemen, 13.
Ngwenya, B., & Pelser, T. (2020). Impact of psychological capital on employee engagement, job satisfaction and employee performance in the manufacturing sector in Zimbabwe. SA Journal of Industrial Psychology, 46. https://doi.org/10.4102/sajip.v46i0.1781
Otoo, F. N. K. (2022). Human resource development and employee turnover intentions the me-diating role of employee engagement. International Journal of Business Ecosystem & Strategy (2687-2293), 4(4), 01–12.
Ramlawati, R., Trisnawati, E., Yasin, N. A., & Kurniawaty, K. (2021). External alternatives, job stress on job satisfaction and employee turnover intention. Management Science Letters, 11, 511–518. https://doi.org/10.5267/j.msl.2020.9.016
Rinny, P., Bohlen Purba, C., & Handiman, U. T. (2020). The Influence Of Compensation, Job Promotion, And Job Satisfaction On Employee Performance Of Mercubuana University. Www.Ijbmm.Com International Journal of Business Marketing and Management, 5(2), 2456–4559. www.webometrics.info/Asia/Indonesia
Sabil, A. P. (2021). Pengaruh Employee Well-being dan Job Satisfaction terhadap Employee Performance. Jurnal Ilmu Manajemen, 9(4), 1341–1348. https://doi.org/10.26740/jim.v9n4.p1341-1348
Saeed, F., Mir, A., Hamid, M., Ayaz, F., & Billah Iyyaz, U. (2023). Employee Salary and Em-ployee Turnover Intention: A Key Evaluation Considering Job Satisfaction and Job Per-formance as Mediators. International Journal of Management Research and Emerging Sci-ences, 13(1), 1–23. https://doi.org/10.56536/ijmres.v13i1.234
Sentoso, A., & Sang Putra, F. (2021). Analysis of The Ethical Effect of Leadership on Employee Performance and Moderated with Employee Engagement and Organizational Citizenship Behavior. Business and Accounting Research (IJEBAR) Peer Reviewed-International Jour-nal, 5. https://jurnal.stie-aas.ac.id/index.php/IJEBAR
Setiawati, H., Supartha, W. G., Subudi, M., & Mnc Bank Internasional, P. T. (2021). Kajian Lit-eratur Orientasi Polychronic Dalam Hubungannya Dengan Kepuasan Kerja, Keadilan Distributif Serta Keinginan Berpindah Kerja.
Sudibjo, N., & Sutarji, T. (2020). The roles of job satisfaction, well-being, and emotional intelli-gence in enhancing the teachers’ employee engagements. Management Science Letters, 10(11), 2477–2482. https://doi.org/10.5267/j.msl.2020.4.002
Sugiyono. (2018). Prof. Dr. Sugiyono. 2018. Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta. Prof. Dr. Sugiyono. 2018. Metode Penelitian Kuantitatif, Kualitatif, Dan R&D. Bandung: Alfabeta.
Twaissi, N. M., Alhawtmeh, O. M., & Al-Laymoun, O. H. (2022). Polychronicity, job perfor-mance, and work engagement: The mediating role of supervisor’s organizational embodi-ment and moderation of psychological ownership. Cogent Business and Management, 9(1). https://doi.org/10.1080/23311975.2022.2143012
Waheed, J., Jun, W., Yousaf, Z., Radulescu, M., & Hussain, H. (2021). Towards employee crea-tivity in the healthcare sector: Investigating the role of polychronicity, job engagement, and functional flexibility. Healthcare (Switzerland), 9(7). https://doi.org/10.3390/healthcare9070837
Wang, C., Xu, J., Zhang, T. C., & Li, Q. M. (2020). Effects of professional identity on turnover intention in China’s hotel employees: The mediating role of employee engagement and job satisfaction. Journal of Hospitality and Tourism Management, 45(December 2019), 10–22. https://doi.org/10.1016/j.jhtm.2020.07.002
Wen, T. Y. (2022). The Effect of Supportive Work Enviroment and Workspace Diversity on Em-ployee Engagement in Hotel Industry.
Yu, J., Ariza-Montes, A., Giorgi, G., Lee, A., & Han, H. (2020). Sustainable relationship devel-opment between hotel company and its employees: Linking job embeddedness, job satis-faction, self-efficacy, job performance, work engagement, and turnover. Sustainability (Switzerland), 12(17). https://doi.org/10.3390/su12177168
Yuswardi, Donal Mon, M., & Dwiham Ginting, R. (2024). Pengaruh Lingkungan Kerja, Kepem-impinan, Rekan Kerja, Keamanan Pekerjaan, dan Gaji terhadap Kinerja Karyawan yang Dimediasi oleh Kepuasan Kerja di Perusahaan Manufaktur di Kota Batam. REVITALISASI: Jurnal Ilmu Manajemen, 13.
Zhang, T., & Li, B. (2020). Job crafting and turnover intention: The mediating role of work en-gagement and job satisfaction. Social Behavior and Personality, 48(2). https://doi.org/10.2224/sbp.8759
Zhang, W., Roberts, K. R., Jang, J., & Durtschi, J. (2021). Why Do People Leave? a Study Of Nonsupervisory Restaurant Employees’ Polychronic Time Use Preference and Turnover In-tention. International Journal of Hospitality and Tourism Administration, 22(1), 45–63. https://doi.org/10.1080/15256480.2018.1547237
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Jurnal Manajemen
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).