The Influence of Environmental Concern, Green Perceived Knowledge, and Green Trust on Green Purchase Intention

Authors

DOI:

https://doi.org/10.32832/jm-uika.v10i2.2431

Keywords:

Environmental Concern, Green Perceived Knowledge, Green Trust, Green Purchase Intention

Abstract

Global warming and environmental damage are some of the important current issues, which lead to the implementation of environmentally-friendly style of living. This study aims to identify the influence of environmental concern, green perceived knowledge, and green trust on green purchase intention. The population of this research was people who live in Jabodetabek. This study used online questionnaire and got responses from 300 respondents. The data were analyzed using SPSS version 22. The independent variables were environmental concern, green perceived knowledge, and green trust. The dependent variable was green purchase intention. This study concludes that there were positive and significant influences of environmental concern, green perceived knowledge and green trust on green purchase intention. The result of this study may be useful for the government to provide information on environmentally-friendly products, and also to provide recommendation for marketers in deciding on what products to produce.

References

Albayrak, T., Aksoy, S., & Meltem Caber, M. (2013). The effect of environmental con-cern and scepticism on green purchase behaviour, Marketing Intelligence & Planning. 31(1), 27 – 39. https://doi.org/10.1108/02634501311292902.

Adji, J., & Samuel, H. (2014). Pengaruh satisfac-tion dan trust terhadap minat beli kon-sumen di Starbucks the Square Suraba-ya. Jurnal Manajemen Pemasaran Petra. 2(1), 1-10.

Akmal, Siddiq. (2013). Pengaruh pengetahuan produk dan citra merek terhadap kepu-tusan pembelian laptop Samsung (survey pada konsumen ITKLIK Jakarta). Dis-ertasi Program Sarjana, Universitas Komputer Indonesia. Bandung.

Azizan, S. A. M., & Suki, N. M. (2013). Con-sumers' intention to purchase green product: Insights from Malaysia. World Applied Sciences Journal. 22(8), 1129-1134.

Azizan, S. A. M., & Suki, N. M. (2014). The po-tential for greener consumption: Some insights from malaysia, Mediterranean Journal of Social Sciences. 5(6), 11-17.

Beritalingkungan.com. (2016, April 22). WWF luncurkan panduan konsumen cerdas untuk kelestarian bumi. Retrieved from http://www.beritalingkungan.com/2016/04/wwf-luncurkan-panduan-konsumen-cerdas.html, Aug 17, 2018.

Chen, Y. (2009). The drivers of green brand eq-uity: Green brand image, green satisfac-tion, and green trust. Journal of Business Ethics. 93(2), 307-319. https://doi.org/10.1007/s10551-009-0223-9

Chen, Y., & Chang, C. (2012). Enhance green purchase intentions: The roles of green perceived value, green perceived risk, and green trust. Management Decision. 50(3), 502-520. https://doi.org/10.1108/00251741211216250

Chen, Y., & Chang, C. (2013). Towards green trust: The influences of green perceived quality, green perceived risk, and green satisfaction, Management Decision. 51(1), 63-82. https://doi.org/10.1108/00251741311291319.

Chen, K., & Deng, T. (2016). Research on the green purchase intentions from the per-spective of product knowledge, Sustain-ability. 8(9), 943. https://doi.org/10.3390/su8090943.

Chen, Y., Lin, C., & Weng, C. (2015). The influ-ence of environmental friendliness on green trust: The mediation effects of green satisfaction and green perceived quality. Sustainability. 7(8), 10135-10152. https://doi.org/ 10.3390/su70810135.

Dabija, D., Bejan, BM., & Grant, D.B. (2018). The impact of consumer green behaviour on green loyalty among retail formats: A Romanian case study. Moravian Geo-graphical Reports, 26(3), 173-185. https://doi.org/10.2478/mgr-2018-0014.

Harris, L. C., & Goode, M. M. (2010). Online servicescapes, trust, and purchase inten-tions. Journal of Services Marketing. 24(3), 230-243. https://doi.org/10.1108/08876041011040631

Joshia, Y., & Rahmanb, Z. (2015). Factors affect-ing green purchase behaviour and future research directions. International Strate-gic Management Review. 3(1-2), 128–143. https://doi.org/10.1016/j.ism.2015.04.001

Kotler, P. & Armstrong, G. (2010). Principles of marketing (13ed). New Jersey, Upper Saddle River: Pearson Prentice Hall.

Koran Sindo. (2017, September 04). Kualitas udara kian buruk, DKI harus melakukan audit lingkungan. Retrieved from https://metro.sindonews.com/read/1236435/171/kualitas-udara-kian-buruk-dki-harus-melakukan-audit-lingkungan-1504510142, Aug 18, 2018.

Koran Sindo. (2017, Agustus 26). Polusi udara di Jakarta mengkhawatirkan. Retrieved from https://metro.sindonews.com/read/1234007/171/polusi-udara-di-jakarta-mengkhawatirkan-1503715151, Aug 18, 2018.

Karatu, V. M. H., & Mat, N. K. N. (2015). The mediating effects of green trust and per-ceived behavioral control on the direct determinants of intention to purchase green products in Nigeria. Mediterranean Journal of Social Sciences. 6(4), 256-265.

Kong, W., Harun, A., Sulong, R.S., & Lily, J. (2014). The influence of consumers’ per-ception of green products on green pur-chase intention, International Journal of Asian Social Science. 4(8), 924-939.

Lal, M., Sharma, C.S., & Sharma, N. (2017). Green trust in green purchase intentions: A study of antecedents and consequents, Proceedings of The 2017 Annual Confer-ence of the Emerging Markets Confer-ence Board, January 5-7, 711-716.

Lam, A. Y., Lau, M. M., & Cheung, R. (2016). Modelling the relationship among green perceived value, green trust, satisfaction, and repurchase intention of green prod-ucts. Contemporary Management Re-search. 12(1), 47-60. https://doi.org/10.7903/cmr.13842

Lasuin, C. A., & Ching, N. Y. (2014). Factors influencing green purchase intention among university students. Malaysian Journal of Business and Economics. 1(2), 1-14.

Lee, Y.K. (2017). A comparative study of green purchase intention between Korean and Chinese consumers: The moderating role of collectivism, Sustainability. 9(10), 1930. https://doi.org/10.3390/su9101930

Ma, G.G., Rau, P.P., & Guo, Z. (2018). The ef-fects of environmental awareness and consumption value on green makeup product purchase intentions, Psychology. 9(7), 1898-1916. https://doi.org/10.4236/psych.2018.97110

Margono, B. A., Turubanova, S., Zhuravleva, I., Potapov, P., Tyukavina, A., Baccini, A., & Hansen, M. C. (2012). Mapping and monitoring deforestation and forest deg-radation in Sumatra (Indonesia) using Landsat time series data sets from 1990 to 2010. Environmental Research Letters. 7(3), 1-16. https://doi.org/10.1088/1748 9326/7/3/034010

Mcknight, D. H., Choudhury, V., & Kacmar, C. (2002). Developing and validating trust measures for e-Commerce: An integrative typology. Information Systems Research. 13(3), 334-359.

Mcknight, D. H., Choudhury, V., & Kacmar, C. J. (2004). Dispositional trust and distrust distinctions in predicting high- and low-risk internet expert advice site percep-tions. E-Service Journal. 3(2), 35-55. https://doi.org/10.2979/esj.2004.3.2.35

Mills, R. (2012). What it means to go green: re-duce, reuse, repurpose, and recycle. Families and Communities. Retrieved from https://digitalcommons.usu.edu/cgi/viewcon-tent.cgi?article=2690&context=extension_curall, Aug 18, 2018

Mobrezia, H., & Khoshtinata, B. (2016). Investi-gating the factors affecting female con-sumers' willingness toward green pur-chase based on the model of planned be-havior, Procedia Economics and Fi-nance. 36: 441 – 447. https://doi.org/10.1016/S2212-5671(16)30062-4

Moyo, N., & Masuku, F. (2018). Based on envi-ronmental education: The effects of envi-ronmental knowledge and awareness on the purchase intention of new energy ve-hicles in the Southern part of China, Ad-vances in Social Sciences Research Journal. 5(11), 390-402. https://doi.org/10.1016/S2212-5671(16)30062-4

National Geographic Indonesia. (2017, Februari 6). Dampak-dampak pemanasan global kini semakin nyata. Retrieved from http://nationalgeographic.co.id/berita/2017/02/dampak-dampak-pemanasan-global-kini-semakin-nyata, Aug 18, 2018.

Newton, J.D., Tsarenko, Y., Ferraro, C., & Sands, S. (2015). Environmental concern and environmental purchase intentions: The mediating role of learning strategy, Jour-nal of Business Research. 68(9), 1974–1981. https://doi.org/10.1016/j.jbusres.2015.01.007

Purba, W. S., Safitri, P. A., & Andianti, R. (2017). Statistik lingkungan hidup Indonesia 2017. Jakarta: Badan Pusat Statistik.

Purwoko, K. (2010, November 4). Kondisi lingkungan Jakarta krisis. Retrieved from http://www.republika.co.id/berita/breaking-news/metropolitan/10/11/04/144328-kondisi-lingkungan-jakarta-krisis, Aug 18, 2018.

Pusat Penelitian dan Pengembangan Kualitas dan Laboratorium Lingkungan. (2017, Oktober 19). Dampak pencemaran udara di kota Tangerang, kota Surabaya dan kota Medan tahun 2016. Retrieved from http://pusarpedal.menlh.go.id/?p=4930, Aug 18, 2018.

Rahardjo, F.A. (2015). The roles of green per-ceived value, green perceived risk, and green trust towards green purchase inten-tion of inverter air conditioner in Suraba-ya, iBuss Management. 3(2), 252-260.

Ramayah, T., Lee, J. W., & Mohamad, O. (2010). Green product purchase intention: Some insights from a developing country. Re-sources, Conservation and Recycling. 54(12), 1419-1427. https://doi.org/10.1016/j.resconrec.2010.06.007

Rajadurai, J., Bathmanathan, V., & Azami, N. (2018). Gen Y green purchasing behavior in relation YO energy conservation and environmental preservation products in Malaysia, International Journal of Engi-neering & Technology. 7(4.35), 810-818.

Schultz, P. W. (2000). Empathizing with nature: The effects of perspective taking on con-cern for environmental issues. Journal of Social Issues. 56(3), 391-406.

Sharma, C.S., & Sharma, N. (2017). Relationship between consumers’ spirituality and green purchase intention: The mediation effect of perceived consumer effective-ness. IIM Kozhikode Society & Manage-ment Review. 6(2), 1-11. https://doi.org/10.1177/2277975216665694

Sharma, N., & Dayal, R. (2016). Drivers of green purchase intention: Green self effi-cacy and perceived consumer effective-ness, Global Journal of Enterprise In-formation System. 8(3), 27-32. https://doi.org/10.18311/gjeis/2016/15740

Siddiq, A. (2013). Pengaruh pengetahuan produk dan citra merek terhadap keputusan pembelian laptop Samsung (Survey pada konsumen ITKLIK Jakarta). Universitas Komputer Indonesia. Bandung.

Syahran. (2008). Pengaruh privasi, keamanan, kepercayaan, dan pengalaman terhadap niat untuk bertransaksi secara online. Tesis Program Pascasarjana, Universitas Gajahmada Yogyakarta.

Tempo.co. (2017, April 08). Polusi udara merambah kota penyangga Jakarta. Retrieved from https://metro.tempo.co/read/863905/polusi-udara-merambah-kota-penyangga-jakarta, Aug 18, 2018.

Teng, C., & Wang, Y. (2015). Decisional factors driving organic food consumption. Brit-ish Food Journal. 117(3), 1066-1081. https://doi.org/ 10.1108/BFJ-12-2013-0361

Downloads

Published

01-12-2019

How to Cite

Chairy, C., & Alam, M. E. N. (2019). The Influence of Environmental Concern, Green Perceived Knowledge, and Green Trust on Green Purchase Intention. Jurnal Manajemen, 10(2), 131–145. https://doi.org/10.32832/jm-uika.v10i2.2431