Attaining Business Sustainability by Building the Organization Health Index in Organization Behavior: Case Study in Indonesia Private Clinical Laboratory

Authors

  • Ratih Rachmasari Magister Managemen Universitas Airlangga JL. Airlangga, No. 4-6, Airlangga, Kec. Gubeng, Kota SBY, Jawa Timur 60131
  • Badri Munir Sukoco Magister Managemen Universitas Airlangga JL. Airlangga, No. 4-6, Airlangga, Kec. Gubeng, Kota SBY, Jawa Timur 60131

DOI:

https://doi.org/10.32832/jm-uika.v10i2.2583

Keywords:

Business sustainability, organizational health, Organizational Health Index (OHI), clinical laboratory

Abstract

Indonesian health industry predicted will rapidly develop in the next five years.  Indonesia health spending spending will reach US $ 60.6 billion over the period 2012-2018. PT. X, a company in the health industry, has significant growth and widely spread 18 branches all over Indonesia. Therefore, the business sustainability of PT. X needs to be continuously maintained and improved.  In accordance with the company's vision "became a national referral center clinical laboratory”, keeping a good performance as well as business sustainability, PT. X need to maintain a company performance and health of their organization. A questionnaire referring to nine element McKinsey Organizational Health Index was applied to assess PT.X organization health. The OHI score obtained from the survey shows that PT X is quite healthy due to surpass the threshold of a healthy organization. It is recommended that organizational behaviour improvement refers to market focus basic model; achieving excellent performance for maintaining business sustainability.

Author Biography

Ratih Rachmasari, Magister Managemen Universitas Airlangga JL. Airlangga, No. 4-6, Airlangga, Kec. Gubeng, Kota SBY, Jawa Timur 60131

Magister management student

Airlangga University

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Volume 10 No 2 Des 2019

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Published

01-12-2019

How to Cite

Rachmasari, R., & Sukoco, B. M. (2019). Attaining Business Sustainability by Building the Organization Health Index in Organization Behavior: Case Study in Indonesia Private Clinical Laboratory. Jurnal Manajemen, 10(2), 193–204. https://doi.org/10.32832/jm-uika.v10i2.2583

Issue

Vol. 10 No. 2 (2019): Jurnal Manajemen (Edisi Elektronik)

Section

Articles

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