Pengaruh Keberagaman, Iklim Organisasi dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior
DOI:
https://doi.org/10.32832/jm-uika.v11i1.2845Keywords:
Diversity, Organizational Climate, Organizational Commitment, Organizational Citizenship BehaviorAbstract
Organizational Citizenship Behavior (OCB) is an individual voluntary behavior that indirectly brings benefit and success of an organization. High level of OCB shown by teachers in school may give positive contribution in maintaining school environment as welcoming place to learn and study. This study aims to determine the effect of diversity, organizational climate and organizational commitment on organizational citizenship behavior of teachers in XYZ School in Tangerang. This research is a quantitative approach using PLS SEM method. The research subjects were 46 respondents who work for this school. The results show that diversity, organizational climate, and organizational commitment have a positive effect on organizational citizenship behavior of teachers in the School.
References
Alanoğlu, Müslim and Demirtaş, Zülfü. (2016). The Relationships between Organizational Learning Level, School Effectiveness and Organizational Citizenship Behavior. Journal of Education and Training Studies, 4(4): 35-44.
Avci, Ahmet. (2016). Investigation of teachers' perceptions of organizational citizenship behavior and their evaluation in terms of educational administration. Educational Research and Reviews, 11(7): 318-327.
Babu, M. Ravi and Venkatesh, Kurakula. (2016). Organizational Climate among Primary School Teachers With Respect to Gender and Management. The International Journal of Indian Psychology, 3(3): 6-9.
Bahrami, Amin, M., Barati, O., Ghoroghchian, M., Montazer-alfaraj, R., and Ezzatabadi, M. R. (2016). Role of Organizational Climate in Organizational Commitment: The Case of Teaching Hospitals. Osong Public Health and Research Perspectives, 7(2): 96–100.
í‡elebi, Nurhayat and Korumaz, Mithat. (2016). Teachers' loyalty to their supervisors and organizational commitment. Educational Research and Reviews, 11(12): 1161-1167.
Chang, Cheng-Ping, Chiu, Ling-Ying, and Liu, Jing. (2017). A Study On The Relationship Between Well-Being And Turnover Intentions Among Rural School Teachers: School Organizational Climate As A Moderating Variable. Creative Education, 8(4): 523-538.
Civitillo, S., et al., (2016). Towards a better understanding of cultural diversity approaches at school: A multi-informant and mixed-methods study”. Learning, Culture and Social Interaction (September): 1-14.
Colquitt, Jason A, LePine, J. A., and Wesson, M.J. (2015). Organizational Behavior: Improving Performance and Commitment in the Workplace. 4th ed. New York: McGraw-Hill Education.
Deselle, Shane P., and Semsick, G. R. (2016). Identification and Development of Items Comprising Organizational Citizenship Behaviors Among Pharmacy Faculty. American Journal of Pharmaceutical Education, 80(10), Article 168: 1-12.
Destler, Neem, K. (2017). A Matter Of Trust: Street Level Bureaucrats, Organizational Climate And Performance Management Reform. Journal of Public Administration Research and Theory, 27(3): 517-534.
Devece, Carlos., Palacios-Marqués, D., and Alguacil, M. P. (2016). Organizational commitment and its effects on organizational citizenship behavior in a high-unemployment environment. Journal of Business Research, 69(5): 1857–1861.
Dou, Diya., Devos, G., and Valcke, M. (2016). The relationships between school autonomy gap, principal leadership, teachers' job satisfaction and organizational commitment. Educational Management Administration & Leadership,: 1-19. DOI: 10.1177/1741143216653975
Ghozali, Imam and Latan, H. (2015). Partial Least Squares: Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0 untuk Penelitian Empiris: Edisi 2. Semarang: Badan Penerbit UNDIP.
Kreitner, Robert and Kinicki, A. (2007). Organizational Behavior. 7th ed. New York: McGraw-Hill.
Maamari, Bassem E., and Majdalani, J. F. (2017). Emotional intelligence, leadership style & organizational climate. International Journal of Organizational Analysis, 25(2): 1-29.
Mamman, Aminu, Kamoche, K., and Bakuwa, R. (2012). Diversity, organizational commitment and organizational citizenship behavior: An organizing framework. Human resource Management Review, 22: 285-302.
Moon, Kuk-Kyoung. (2016). The Effects of Diversity and Transformational Leadership Climate on Organizational Citizenship Behavior in the U.S. Federal Government: An Organizational-Level Longitudinal Study. Public Performance & Management Review, 40(2): 361-381
Polat, Soner, Arslan, Y., and í–lçüm, D. (2017). Diversity leadership skills of school administrators: A scale development study. Issues in Educational Research, 27(3): 512-526.
Pooja, Abeeda A., Clercq, D. D., and Belausteguigoitia, I. (2016). Job Stressors and Organizational Citizenship Behavior: The Roles of Organizational Commitment and Social Interaction. Human Resource Development Quarterly: 1-33.
Profili, Silvia, Sammarra, A., and Innocenti, L., (2017). Exploring Organisational Citizenship Behaviour through the Lens of Age. International Journal of Business Administration, 8(1): 22-33.
Rahman, Ulfiani. (2014). Kepuasan Kerja dan Organizational Citizenship Behavior pada guru Madrasah Aliyah Madani Alauddin Paopao Gowa Sulawesi Selatan. Jurnal Analisa, 21(01): 131-142.
Rose, Kevin. (2016). Examining Organizational Citizenship Behavior in the Context of Human Resource Development: An Integrative Review of the Literature. Human Resource Development Review, 15(3): 295–316.
Ross, Lisa, Lutfi, G. A., and Hope, W. C., (2016). Distributed Leadership and Teachers' Affective Commitment. NASSP Bulletin, 100(3): 159– 169
Sani, Achmad. (2013). Role of procedural justice, organizational commitment and job satisfaction on job performance: The mediating effects of organizational citizenship behavior. International Journal of Business and Management, 8(15): 57-67.
Shanker, Roy, Bhanugopan, R., van der Heijden. B. I. J.M., and Farrell, M. (2017). Organizational climate for innovation and organizational performance: The mediating effect of innovative work behavior. Journal of Vocational Behavior, (February): 67–77
Somech, Anit. (2016). The cost of going the extra mile: the relationship between teachers' organizational citizenship behavior, role stressors, and strain with the buffering effect of job autonomy. Teachers and Teaching: Theory and Practice, 22(4): 427–446.
Suifan, Taghrid S. (2016). The Impact of Organizational Climate and Psychological Capital on Organizational Citizenship Behavior. International Journal of Business and Management, 11(1): 224-230.
Tentama, Fatwa and Pranungsari, D. (2016). The Roles of Teachers' Work Motivation and Teachers' Job Satisfction in the Organizational Commitment in Extraordinary Schools. International Journal of Evaluation and Research in Education, 5(1): 39-45.
Van Vuuren, Herman J., van der Westhuizen, P.C., and van der Walt, J.L. (2012). The management of diversity in schools ” A balancing act. International Journal of Educational Development, 32(1): 155–162.
Wang, Ming-Te, and Degol, J. L. (2016). School Climate: A Review Of The Construct, Measurement, And Impact On Student Outcomes. Educational Psychology Review, 28(2): 315-352.
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
